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CELPIP Reading Part 1Reading Correspondence Practice

Read an email and answer eleven questions — six about the message and five that complete a reply. Practise with 50 real exam-style sets, then check every answer with a clear explanation.

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Reading Test 38 · Part 1 (Front Desk Coverage During Demo)Pro

Read the following message.

From: Elena Yoon

To: Simon Khan

Subject: Reception Coverage on Wednesday

Hi Simon,

I wanted to check in about Wednesday’s reception coverage during the office supplier visit. I planned to manage the front desk while you led the stockroom tour. Everything appeared to be settled, and I had planned around the original arrangement. I am contacting you now because the supplier moved the equipment demonstration into my desk shift. Its technician has another installation and can attend only at ten.

As a result, I need to observe the demonstration but reception cannot be left unattended. I first asked our part-time assistant whether she could begin early. She can cover the first hour but must leave before the courier rush. I went back through the original information to make sure the difficulty was not based on a misunderstanding. One detail to keep in mind is that you have already prepared the visitor badges and delivery log.

My preferred solution is having you cover reception from eleven until noon after the tour. That would work best because the assistant handles the opening hour and I can attend the complete demonstration. This seems more practical than rebuilding the arrangement from the beginning. If this is acceptable, I can update the remaining details as soon as I receive your reply. Another possibility is recording the demonstration and watching it later.

The difficulty with that option is that staff need to ask questions about equipment that will arrive next week. I considered cancelling the arrangement entirely, but that would create unnecessary work for everyone involved. For that reason, I would rather use one of the practical alternatives already available. The practical detail I have not resolved is that the visitor badges must remain at reception during the tour. Please let me know how that part should be handled if the preferred plan is approved.

I kept the records about Wednesday’s reception coverage during the office supplier visit together for this review. No other related plan needs to change while this matter is reviewed. A written reply about having you cover reception from eleven until noon after the tour would prevent confusion. Thank you for considering the timing and practical effects of this request.

I need your answer by Tuesday at two. The office manager needs the coverage names for the security schedule. Most importantly, I am asking you to cover the final reception hour and keep the delivery log at the desk. Once I hear from you, I will brief the assistant and add everyone to the security list.

Thanks,

Elena

Using the drop-down menu, choose the best option according to the information given in the message.

  1. 1. What is Elena’s main purpose?

  2. 2. What caused the current problem?

  3. 3. What has Elena already done?

  4. 4. Which solution does Elena prefer?

  5. 5. Which practical detail remains unresolved?

  6. 6. Why does Elena need an answer by Tuesday at two?

Here is a response to the message. Complete the response by filling in the blanks. Select the best option for each blank from the drop-down menu.

Hi Elena,

Thanks for explaining what changed and what you have already tried. I understand that . The original arrangement was reasonable, but the new complication calls for a different plan.

I can confirm that . That choice is suitable because . I have updated the records so the earlier arrangement is no longer treated as final.

Because you have already prepared the visitor badges and delivery log, . I will send the revised instructions after I finish the update today. The other option can remain available if something changes before the deadline.

Please reply by so I know you accept the revised plan. After your confirmation, I will send the confirmed coverage schedule to reception. Thank you for providing enough detail to resolve this without another round of questions.

Best,

Simon

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