Privacy Policy

This Privacy Policy explains how CELPIPOnlineTests.com (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our website and services. We are committed to handling your data responsibly and in line with the privacy laws that apply to us. By using the Service, you agree to the practices described here.

We collect a few categories of information:

• Account information, such as your name, email address, and password when you register.
• Usage and performance data, meaning the tests you take, your scores, your progress, and how you interact with the Service. We use this to power your dashboard and study insights.
• Payment information. When you buy a paid plan, your payment details are collected and processed by our third-party payment providers. We do not store full card numbers on our servers.
• Technical data, such as your IP address, browser type, device information, and cookies, collected automatically as you use the Service.
• Communications, meaning the messages you send us, including support requests and feedback.

We use your information to:

• provide, run, personalize, and improve the Service,
• track your practice progress and generate performance analytics and recommendations,
• process payments and manage your subscription,
• keep in touch about your account, updates, and, where you have opted in, promotions, and
• maintain security, prevent fraud, and meet our legal obligations.

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. You can control cookies through your browser and our preference tools. For the full picture, see our Cookies Policy.

We do not sell your personal information. We share it only in these limited cases:

• Service providers. These are trusted vendors who help us run the Service, such as hosting, analytics, email, and payment processing. They are bound by confidentiality obligations.
• Legal reasons. We may share information when the law requires it, to enforce our terms, or to protect the rights and safety of our users and the public.
• Business transfers. Your information may move as part of a merger, acquisition, or sale of assets, and it stays subject to this Policy.

We keep your personal information for as long as your account is active, or as long as we need it to provide the Service. After that, we keep it only as needed to meet our legal obligations, resolve disputes, and enforce our agreements. Once information is no longer needed, we take reasonable steps to delete or anonymize it.

We use appropriate technical and organizational measures to protect your information, including encryption in transit and access controls. No method of sending or storing data is completely secure, though, so we cannot promise absolute security.

Depending on where you live, you may have the right to access, correct, delete, or limit how we use your personal information, and to object to or withdraw consent for certain processing. You can:

• update your account details directly in your profile settings,
• unsubscribe from marketing emails using the link in each message, and
• ask us to access or delete your data by writing to hello@celpiponlinetests.com.

We will respond to verified requests within the time the law allows.

The Service is not aimed at children under 16, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us so we can remove it.

We are based in Canada, and your information may be processed and stored in Canada or in other countries where our service providers operate. These countries may have data protection laws that differ from the ones where you live. By using the Service, you consent to those transfers.

We may update this Privacy Policy from time to time. We will post the new version here and update the “Last updated” date. If a change is material, we will give you extra notice where it makes sense.